Insight G2 stopped data logging

[Drumstick]

5 years of data and it stopped logging in December.  It created a 2017 folder but did not log last 20 hours of flight data.  Any ideas?  Seems to be working ok otherwise.

[Piloto]

Check memory battery.

José

[Drumstick]

27 minutes ago, Piloto said:

Check memory battery.

José

Jose - I see no reference in the manuals about a battery.  Any ideas where to look?

[kortopates]

I'd call Insight Avionics technical support and ask for Jim


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[jamesm]

Have you tried a different SD card ?

[Cris]

I saw a comment posted on Beechtalk about the same problem with a G4. Turns out it is a software bug and needs an update. It stayed in the background until 2017. Possibly the same problem.  Contact Insight for info.

Edited January 21, 2017 by Cris

[Drumstick]

On 1/21/2017 at 10:13 AM, Cris said:

I saw a comment posted on Beechtalk about the same problem with a G4. Turns out it is a software bug and needs an update. It stayed in the background until 2017.  Contact Insight for info.

Outstanding - thanks for the info.  I downloaded the 9/16 software but have not installed yet.  I will contact insight to confirm this will fix the bug.

Update: problem resolved with software update.

Edited January 23, 2017 by Drumstick