430W

[T. Peterson]

Good evening,

I just bought a 1979 K model. I will take delivery on March 3rd. The airplane has a 430W and I want to insure the database is updated so I ordered a new Garmin data card and a new card reader from Garmin. I installed Database Manager on my computer and bought the annual subscription. I get as far as the instruction to insert the card, but after doing so, the continue button remains dim and has no effect when pushed.

I don’t want to take much of your time, but have any of you been through this and how did you resolve the issue?
 

Thanks,

Torrey

[LANCECASPER]

9 minutes ago, Torrey L. Peterson said:

Good evening,

I just bought a 1979 K model. I will take delivery on March 3rd. The airplane has a 430W and I want to insure the database is updated so I ordered a new Garmin data card and a new card reader from Garmin. I installed Database Manager on my computer and bought the annual subscription. I get as far as the instruction to insert the card, but after doing so, the continue button remains dim and has no effect when pushed.

I don’t want to take much of your time, but have any of you been through this and how did you resolve the issue?
 

Thanks,

Torrey

Congratulations on your Mooney 231!!

The new Garmin Database Manager isn't working for me. I use the older FlyGarmin app and it works.

[Vance Harral]

I recently went through this with a new-to-him aircraft owner.  We had trouble getting the card reader to work on a Windows 10 PC, until we installed drivers for it using the instructions at https://support.garmin.com/en-US/?faq=MtJHYwFOg8449E5rwma5I6.  The first time the card reader was plugged in, the O/S automatically installed "a" driver for it, but obviously not the correct one, as things only worked after manually installing drivers from Garmin's web site.

[T. Peterson]

Thank you very much, gentlemen.

 I will try those options.

[T. Peterson]

Thank you very much. I am not sure exactly how I did it, but it is finally updating!

[carusoam]

Welcome aboard Torrey!

Great follow-up!

Best regards,

 

-a-

[A64Pilot]

9 hours ago, Torrey L. Peterson said:

Thank you very much, gentlemen.

 I will try those options.

Please post what it takes to fix it, I have a 430W but haven’t gone through the the trial and tribulation necessary to update it.

[David Lloyd]

I have had several issues with my first iPad, Garmin Pilot, new GTX375 and new GI275s.  Garmin Support was very helpful each time on the software issues. Usually a matter of setup or user.  All works great now.

[Sixstring2k]

18 hours ago, Torrey L. Peterson said:

Good evening,

I just bought a 1979 K model. I will take delivery on March 3rd. The airplane has a 430W and I want to insure the database is updated so I ordered a new Garmin data card and a new card reader from Garmin. I installed Database Manager on my computer and bought the annual subscription. I get as far as the instruction to insert the card, but after doing so, the continue button remains dim and has no effect when pushed.

I don’t want to take much of your time, but have any of you been through this and how did you resolve the issue?
 

Thanks,

Torrey

Congratulations on the purchase. 

[Gatlin Gun]

On 2/23/2022 at 9:31 PM, Torrey L. Peterson said:

I ordered a new Garmin data card and a new card reader from Garmin.

I need to do the same...any lessons learned on what site to order from?   Just Garmin directly, I imagine....?

[T. Peterson]

Yessir, I just ordered from Garmin.

 I had to do download the Garmin drivers to make it work.

[LANCECASPER]

3 hours ago, Gatlin Gun said:

I need to do the same...any lessons learned on what site to order from?   Just Garmin directly, I imagine....?

www.flygarmin.com

[T. Peterson]

Vance Harral posted a link to the Garmin drivers and I believe that was the solution. Of course I had to set up and follow the steps as prescribed on the Garmin website regarding database purchase and download.

I also noticed that when setting up my profile on the Garmin website (required) I missed the model year of my Mooney. Therefore it defaulted to 2022. It was after I downloaded the drivers and fixed my clerical error that I was successful in downloading the update to the card.