ragedracer1977 Posted July 15, 2018 Report Posted July 15, 2018 There’s a small aircraft parts shop near my home field. I had some free time today and decided to change the oil after my 30 hours to Orlando and back last week. But, I was out of oil. So I swung in to check the place out and grab the stuff. Case of XC20w50 and a 48110-2 filter. I usually buy from aircraft spruce, with shipping it comes out around $115. She rang me up and told me $176. Now, don’t get me wrong, I expect to pay more for the local convenience, but $60 more? That’s a bit much. But whatever. I was there, so I paid. As I’m paying, she asks what I fly. I tell her a Mooney. At which point she proceeds to rant about how much she doesn’t like Mooneys, how cramped they are and she’d never fly in one, any self respecting pilot would have a bonanza like her husband, etc. i was pretty speechless. Charge a ton more than your competition? OK, I get it. It’s a convenience up-charge. Disparage your customers aircraft? Not cool. I wont be back to Aerozona.... 3 1 1 1 2 Quote
N201MKTurbo Posted July 15, 2018 Report Posted July 15, 2018 When I first started flying oil was $36 case. But fuel was $1.55 too. So it is all about the same. 1 1 Quote
ragedracer1977 Posted July 15, 2018 Author Report Posted July 15, 2018 18 minutes ago, N201MKTurbo said: When I first started flying oil was $36 case. But fuel was $1.55 too. So it is all about the same. Reminds me. I’ll be at CHD at noon until who knows when on Tuesday to get my 330 swapped. Any chance you’ll be around or can I slip an envelope under your hangar door? Quote
N201MKTurbo Posted July 15, 2018 Report Posted July 15, 2018 (edited) 10 minutes ago, ragedracer1977 said: Reminds me. I’ll be at CHD at noon until who knows when on Tuesday to get my 330 swapped. Any chance you’ll be around or can I slip an envelope under your hangar door? I could come out about 4:00 if you are still there. Im currently 200 ft from MZB Edited July 15, 2018 by N201MKTurbo 1 Quote
cbarry Posted July 15, 2018 Report Posted July 15, 2018 I would have politely said, “on second thought your oil and filter are too special for my Mooney and walked away.” Today with the near immediate availability of products and services with just a few clicks, there’s simply no reason for a “local” shop to forget that they really are no longer that convenient. Quote
gsxrpilot Posted July 15, 2018 Report Posted July 15, 2018 "No wonder you charge so much for this oil... you got a Bonanza to feed... and they have to eat a lot more to go almost as fast as my Mooney" 3 4 Quote
gacoon Posted July 15, 2018 Report Posted July 15, 2018 3 hours ago, ragedracer1977 said: There’s a small aircraft parts shop near my home field. I had some free time today and decided to change the oil after my 30 hours to Orlando and back last week. But, I was out of oil. So I swung in to check the place out and grab the stuff. Case of XC20w50 and a 48110-2 filter. I usually buy from aircraft spruce, with shipping it comes out around $115. She rang me up and told me $176. Now, don’t get me wrong, I expect to pay more for the local convenience, but $60 more? That’s a bit much. But whatever. I was there, so I paid. As I’m paying, she asks what I fly. I tell her a Mooney. At which point she proceeds to rant about how much she doesn’t like Mooneys, how cramped they are and she’d never fly in one, any self respecting pilot would have a bonanza like her husband, etc. i was pretty speechless. Charge a ton more than your competition? OK, I get it. It’s a convenience up-charge. Disparage your customers aircraft? Not cool. I wont be back to Aerozona.... I,ll bet you went to that little supply store across from KDVT Quote
ragedracer1977 Posted July 15, 2018 Author Report Posted July 15, 2018 2 hours ago, MB65E said: What place was it? -Matt Last line of the post Quote
ragedracer1977 Posted July 15, 2018 Author Report Posted July 15, 2018 7 minutes ago, gacoon said: I,ll bet you went to that little supply store across from KDVT Yes Quote
gacoon Posted July 15, 2018 Report Posted July 15, 2018 14 minutes ago, ragedracer1977 said: Yes Yea she’s quite a character. Quote
EricJ Posted July 15, 2018 Report Posted July 15, 2018 27 minutes ago, gacoon said: Yea she’s quite a character. No kidding. If you can tolerate her she does have a lot of inventory and pretty much knows where every little obscure thing is in the place, so if she's got it (and she often does), she'll take you right to it. I've gotten all kinds of weird little fasteners and pieces and stuff there that I figured would put me on a goose chase, but she'll go right to it and pull one off the shelf. And for some reason she's exceptionally proud of the oil. I only bought oil there once, too, and on most other stuff her prices are about where I expect them to be for "I need it right now" stuff. I pretty much expect aviation people to be quirky. It seems to come with the territory for some reason, all present company excepted. Quote
Pritch Posted July 15, 2018 Report Posted July 15, 2018 I go to the local Jobber and pick up my oil, a case of Philip wc20/50 is $62 out the door CA sales tax included (8.5%). Pritch 2 Quote
kmyfm20s Posted July 15, 2018 Report Posted July 15, 2018 4 hours ago, N201MKTurbo said: I could come out about 4:00 if you are still there. Im currently 200 ft from MZB Which radial? Quote
N201MKTurbo Posted July 15, 2018 Report Posted July 15, 2018 (edited) 6 minutes ago, kmyfm20s said: Which radial? 085 OTL Edited July 15, 2018 by N201MKTurbo 1 Quote
M016576 Posted July 15, 2018 Report Posted July 15, 2018 1 hour ago, Pritch said: I go to the local Jobber and pick up my oil, a case of Philip wc20/50 is $62 out the door CA sales tax included (8.5%). Pritch At the local store in Klamath falls, $56 bucks a case (12qt) for Phillips x/c 20W50. 160 bucks? Wow... just wow. I won’t be shopping there, that’s for sure! Quote
ragedracer1977 Posted July 15, 2018 Author Report Posted July 15, 2018 8 hours ago, EricJ said: No kidding. If you can tolerate her she does have a lot of inventory and pretty much knows where every little obscure thing is in the place, so if she's got it (and she often does), she'll take you right to it. I've gotten all kinds of weird little fasteners and pieces and stuff there that I figured would put me on a goose chase, but she'll go right to it and pull one off the shelf. And for some reason she's exceptionally proud of the oil. I only bought oil there once, too, and on most other stuff her prices are about where I expect them to be for "I need it right now" stuff. I pretty much expect aviation people to be quirky. It seems to come with the territory for some reason, all present company excepted. I don't really even mind the markup. I do, but if I absolutely needed oil, it's nice to have a local place. But when you throw in the attitude, next time I'll just have stuff overnighted. Probably wouldn't cost any more and I wouldn't have to deal with her Quote
MB65E Posted July 15, 2018 Report Posted July 15, 2018 The lady at the parts place across at DVT has always been nice to me. Was Aerozona a new name for the Same place. I thought it was AZ air parts. -Matt Quote
MyNameIsNobody Posted July 15, 2018 Report Posted July 15, 2018 Hi-Larious. I would of laughed in her face and turned around and walked out. She would of never gotten the Mooney dig in because I would of been laughing to loud as I walked out the door. I can buy two cases for that from Signature no less delivered to my door. You are out of the CB club bub. Quote
kris_adams Posted July 15, 2018 Report Posted July 15, 2018 I guess I should be more appreciative of routinely driving by Aircraft Spruce for work or other pursuits. Quote
Hank Posted July 15, 2018 Report Posted July 15, 2018 Yes, you should. I fly there for oil, filters and lunch. Makes for a pleasant Saturday. Quote
EricJ Posted July 15, 2018 Report Posted July 15, 2018 5 hours ago, MB65E said: The lady at the parts place across at DVT has always been nice to me. Was Aerozona a new name for the Same place. I thought it was AZ air parts. -Matt That's her. Karen the Queen of Parts. I like that we have a local resource like that for "oh, crap, need it right now" stuff, but I think that's all anybody goes there for. Not sure how much longer she's gonna be around, as the last time I was in there she was complaining about how bad business is. Every time I leave there I have to check my ears to see how much has been chewed off. 1 1 Quote
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