Great Customer Service

[FlyboyKC]

Just wanted to share some positive dealings. KUDOS to E-Zheat  www.e-zheat.com for taking care of me.

I ordered one of their engine pan heaters from Aircraft Spruce. I have used the E-Zheat brand on my last two aircraft and have always had good luck with them. So there I was on a almost 60 degree day in January (in the midwest) ready to install my heater pad. I warmed up the engine for about 5 minutes and the oil temperature was reading just over 100 degrees. (E-Zheat recommends above 70) cleaned the engine off removed the adhesive protector and tried to mount on the engine. No matter what I tried I could not get the pad to stick. I even tried the cold weather installation tips to no avail.

After about 5 tries the adhesive was no longer sticky. So the next morning I called E-ZHeat and talked to Michelle and told her my story and to figure out what my next move was. She said no problem just send yours back and we will exchange it. In the course of the conversation we kind of determined that the pad I was using, while it was the correct one for the engine was probably not ideally the best fit. I sent mine back last Friday priority mail, and in today's mail I received my exchange, (with no extra shipping charges)!!

Oh, the price on E-ZHeat's website is a little cheaper than Spruces. If you are thinking about an engine heater I highly recommend the E-ZHeat engine pads.

Michelle, if you are reading this thanks again for your support.

Neal
333WJ

 

[carusoam]

Nice Pirep fbkc.

Best regards,

-a-

[JKSmith]

How do you like the EZ Heat vs the Tanis. Does it heat all the way up to the cylinders as well or just the oil? 

[Oscar Avalle]

I use EZ heat too and it heats all the way up to the cylinder. Makes my Mooney much easier to start, even in very cold weather. 

[Hank]

12 minutes ago, Oscar Avalle said:

I use EZ heat too and it heats all the way up to the cylinder. Makes my Mooney much easier to start, even in very cold weather. 

Me, too. Works like a charm. Give it an hour or so, even in Ohio winters. Overnight with a cell switch,she cranked right up just like in the summer.

[FlyboyKC]

Currently I have the Tanis on my Mooney, however I don't think its working that great. The cylinder heaters seem to work just okay not like I expected them to be. However the oil pan heater doesn't work all that well. After 4 hours of being on in 10 degree weather, the engine was still very hard to start oil temp was at 40 degrees and the cylinder temps were just luke warm to the touch.  (better than nothing I guess)

My thoughts are its not installed correctly. I don't think the heater pad is getting good conduction with the engine itself. When on, the heater pad gets hot, but the surrounding engine case not so much compared to the pad. Unfortunately the only way to fix is to remove the pad heater and reinstall. If the install is anything like the E-ZHeat then its only one time installation. 

[carusoam]

Or you don't have enough heater for the 10° weather.  Especially when there is wind involved.  The engine only needs to be at 40°F for ordinary starts.  Warm to the touch is usually 100°F or more.

Check each heater pad or device to see if they are all working.  A JPI can tell pretty well what is working and not.

PP ideas, not a mechanic...

Best regards,

-a-