Houman Posted September 28, 2015 Report Posted September 28, 2015 I just sent my EDM 700 to JPI for a bench test and add Fuel Flow in it, they told me 7 to 10 days that it would take for them to complete and sent it back. I'm wondering if that is something you guys have gone trough and how fast are they ? On a side note, would you fly without the EDM, I'm a bit uneasy, since I want to see all my temps on the big bore engine when I fly, even tough it is not a flight requirement, I think it is better for my plane to fly it when I get it back, but I guess I can rely on the single factory CHT and oil temp gauges and run the machine very very conservatively.... or just wait...
Marauder Posted September 28, 2015 Report Posted September 28, 2015 I just sent my EDM 700 to JPI for a bench test and add Fuel Flow in it, they told me 7 to 10 days that it would take for them to complete and sent it back. I'm wondering if that is something you guys have gone trough and how fast are they ?On a side note, would you fly without the EDM, I'm a bit uneasy, since I want to see all my temps on the big bore engine when I fly, even tough it is not a flight requirement, I think it is better for my plane to fly it when I get it back, but I guess I can rely on the single factory CHT and oil temp gauges and run the machine very very conservatively.... or just wait... Their support has been fine. I was dealing with Mp fluctuations and interference with the GTN. Tim was really helpful and they got the unit back within a week. I fly behind a 900, so it is primary for me. I would fly with the factory gauges. Sent from my iPad using Tapatalk
Bob_Belville Posted September 28, 2015 Report Posted September 28, 2015 Their support has been fine. I was dealing with Mp fluctuations and interference with the GTN. Tim was really helpful and they got the unit back within a week. I fly behind a 900, so it is primary for me. I would fly with the factory gauges. Sent from my iPad using Tapatalk Ditto, they turned around my 930 (primary) in 2 days plus transit time. While checking the unit itself and one of the transducers they updated the firmware.
lahso Posted September 29, 2015 Report Posted September 29, 2015 Overall, a good experience. Sent my EDM-700 to troubleshoot the new-to-me FF option that was put in a year ago. A transducer went bad, and they wouldn't replace at their expense or any break on the cost. I understand since it had been a year, but it took quite a bit of flying to determine that was the reason for incorrect GPH usage (I called their tech support several times, and went through many K factor changes). They weren't ugly or rude about it - just firm. My MSC who put it in felt bad about it, and helped me on the replacement cost.
RobertGary1 Posted September 29, 2015 Report Posted September 29, 2015 In almost 20 years I've only had to have the edm repaired once but I recall it was quick and fair. -Roberr
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