High Five to Chase

[cbarry]

I would like to pass along an excellent customer service experience with Chase Larabee of Avionics Source.  I recently purchased an Avidyne IFD540 and was having my avionics shop (Abilene Aero) do the installation.  Last Friday, the shop called and said they had a little problem.  Of course, I’m thinking something catastrophic like an engine hoist fell over and crushed a wing or something worse such as a Bonanza was trying to mate with my Mooney and have a litter of Moonanzas!  The actual problem was the IFD540 powered down during the configuration setting process and would not power back up.  Avidyne stepped in to help after a call from the shop.  Between a great company like Avidyne and Chase, working on my behalf, the result was a new IFD540 is heading my way.  This is great customer service and I wanted to pass the story along to fellow Mooniacs!  If you are looking for an awesome place to purchase avionics, I would highly recommend Chase Larabee of AvionicsSource.com.

[RLCarter]

Always good to hear positive stories.... proof there are still companies that take care of their customers 

[StevenL757]

Agree to both posts.  Chase also helped me with a PMA450A swap/acquisition a few years back.  Flawless transaction and great customer service all around.

[carusoam]

Great pirep for Chase Larabee and Avionics Source

 Chase has a partner Brian M that can also be found around here...

Best regards,

-a-

[Unit74]

I’ll pile on the gravy......

 

 

I’ve had several big ticket, and a couple small ticket transactions with Chase. Nothing but top shelf support.   I usually send him a message when I am looking for something. Only if he doesn’t sell it do I look elsewhere.