GeorgePerry Posted November 13, 2009 Report Posted November 13, 2009 I had noticed it's been pretty quite lately about the relative health of Mooney in Kerrville. I sure hope the factory "hibernation" is about over. The signs for the broader economy aren't as good as many had hoped it would be by now. Any insights on what's going in down at Mooney meca? Quote
HRM Posted November 14, 2009 Report Posted November 14, 2009 Quote: GeorgePerry I had noticed it's been pretty quite lately about the relative health of Mooney in Kerrville. I sure hope the factory "hibernation" is about over. The signs for the broader economy aren't as good as many had hoped it would be by now. Any insights on what's going in down at Mooney meca? Quote
GeorgePerry Posted April 12, 2010 Author Report Posted April 12, 2010 I thought I'd try again to see how things are going for the factory. I see Mooney will have a booth at Sun and Fun...that's good. Lots of news about manufacturers predicting a modest turn around for GA piston aircraft in 2010. I hope Mooney can capitalize on any increase in demand. If anyone gets any info on the health and well being of the factory please post... Quote
mooneygirl Posted April 12, 2010 Report Posted April 12, 2010 I have spoken with Wayne Fischer and Jennie Mitchell from MAC: as many of you know the inventory of 2009s has all been sold. Mooney is now taking fully refundable deposits of $5000 on the 2010s. From what I understand five deposits would spur the factory back into production. I also spoke to Chad Nelson, the Vice President of Operations at Mooney Airplane Company. He says that the goal of the service department is a turn around of days between order of a needed part, and delivery of that order. Further, he made the following offer: If you are near Kerrville, and would like a factory tour please call 830-896-6000 and ask for Glenda. Please identify yourself as a Mooney Ambassador. This is Mooney Airplane Company's way of thanking us Ambassadors for our service to the company. The decision about AirVenture at OshKosh will be made in late April. Sun and Fun is underway and they are in their usual location. Mooney Airplane Company will have a full complement of our sales team along with 2 Acclaims and an Ovation 3. Hope this helps... Quote
KLRDMD Posted April 12, 2010 Report Posted April 12, 2010 Quote: mooneygirl The decision about AirVenture at OshKosh will be made in late April. Quote
mooneygirl Posted April 12, 2010 Report Posted April 12, 2010 I had heard the $100,000 figure as well for AirVenture. I didn't know the formal decision had been made, but it isn't surprising. MAPA will be there, and the Mooney Ambassadors were chosen to give a presentation this year. We competed with 700 applicants. We will post the day, time and location when the details are known. It would be very nice for some deposits to come in for the 2010s so the factory can spool back up. Quote
KLRDMD Posted April 12, 2010 Report Posted April 12, 2010 Quote: mooneygirl It would be very nice for some deposits to com e in for the 2010s so the factory can spool back up. Quote
docket Posted April 12, 2010 Report Posted April 12, 2010 Jolie, I am a Mooney guy and I really appreciate everything you are doing here but I can tell you that they need a strong dose of customer support if they are going to ever get my vote again. I bought a plane under the guise of support and it, quite frankly, has become non-existent. I have called the factory twice in the last year to quote some upgrades and the last time Ronnie didn't even call me back and, perhaps, he is no longer working there. I would think in this time of low/no production that a two time Mooney buyer would get a return phone call. If you are in touch with the factory let them know my gripe since I have fallen off their radar screen. Quote
KLRDMD Posted April 12, 2010 Report Posted April 12, 2010 Quote: docket I have called the factory twice in the last year to quote some upgrades and the last time Ronnie didn't even call me back and, perhaps, he is no longer working there. Quote
mooneygirl Posted April 12, 2010 Report Posted April 12, 2010 Ronnie hasn't worked for Mooney for many months. John Elliott is the Sr. Manager Mooney Factory Service Center. His email is: jelliott@mooney.com And as I mentioned in my earlier post the VP of Operations has made a commitment to improving customer service. I do think they "get it", as customer service has to be #1 or folks will not buy again. Just my two cents. If you want send me a PM and I can try to relay your concerns. I am just an owner-operator too, it is just with the Ambassadors, I do have some contact with folks in Kerrville. I am happy to help in any way I can. Quote
docket Posted April 12, 2010 Report Posted April 12, 2010 Quote: mooneygirl Ronnie hasn't worked for Mooney for many months. John Elliott is the Sr. Manager Mooney Factory Service Center. His email is: jelliott@mooney.com And as I mentioned in my earlier post the VP of Operations has made a commitment to improving customer service. I do think they "get it", as customer service has to be #1 or folks will not buy again. Just my two cents. If you want send me a PM and I can try to relay your concerns. I am just an owner-operator too, it is just with the Ambassadors, I do have some contact with folks in Kerrville. I am happy to help in any way I can. Quote
GeorgePerry Posted April 12, 2010 Author Report Posted April 12, 2010 Quote: mooneygirl I have spoken with Wayne Fischer and Jennie Mitchell from MAC: as many of you know the inventory of 2009s has all been sold. Mooney is now taking fully refundable deposits of $5000 on the 2010s. From what I understand five deposits would spur the factory back into production. I also spoke to Chad Nelson, the Vice President of Operations at Mooney Airplane Company. He says that the goal of the service department is a turn around of days between order of a needed part, and delivery of that order. Further, he made the following offer: If you are near Kerrville, and would like a factory tour please call 830-896-6000 and ask for Glenda. Please identify yourself as a Mooney Ambassador. This is Mooney Airplane Company's way of thanking us Ambassadors for our service to the company. The decision about AirVenture at OshKosh will be made in late April. Sun and Fun is underway and they are in their usual location. Mooney Airplane Company will have a full complement of our sales team along with 2 Acclaims and an Ovation 3. Hope this helps... Quote
Parker_Woodruff Posted April 12, 2010 Report Posted April 12, 2010 Last I heard from a Mooney test pilot there needs to be 5 more orders at $5000/deposit and then they'll start production....that's quite a low deposit! I'm sure that $650,000 or whatever for an Acclaim is quite negotiable. Quote
fantom Posted April 13, 2010 Report Posted April 13, 2010 Anyone making a deposit on a new Mooney, had better put it in a third party escrow...just in case. We are all rooting for Mooney, but don't do anything dumb! Quote
Jeff_S Posted April 22, 2010 Report Posted April 22, 2010 I spoke to the Mooney folks at SnF last week and while they are all hopeful that manufacturing can begin soon, the "need 5 deposits before we start up" line seems to be just someone's opinion and not a true barometer from the company for when to start up. It seems more subjective, like "when we see demand picking up to a point where we can justify getting going again." In other words, a normal business decision. Quote
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