My uAvionix experience

[Mcstealth]

I sent in the Darters tail beacon to uAvionix because it was not transmitting elevation 

The email came back to say the lens was cracked with "moisture residue present" and that a replacement was needed. 

My first impression was one of puzzlement. I had that unit in my hand, took many pictures and I would think I would have noticed a crack in the lens. 

About $600 dollars later and the unit is being shipped back. 

I'm not sure yet if they are replacing  the lens or just swapping out the whole unit. 

How convenient is still my thinking. What can I do though? Nothing. 

[Pinecone]

Ask for a picture of the crack.  Then send them the equivalent picture you took that shows no crack.

[Mcstealth]

I recieved the beacon back from uAvionix. It appears they swapped a new unit to replace my malfunctioning one. Mounting plate, fasteners, gaskets, Allen wrench, stickers,  the whole nine yards. 

I guess $600 is fair for a brand new unit??

Will install today. 

 

 

Edited April 26 by Mcstealth