No more charts in GTN 750

[ilovecornfields]

Apparently my GTN750 decided it doesn’t want to display my Jeppesen charts anymore. It’s a feature I never used, but now that I don’t have it I want it back. Anyone run into this before? Thought I would check before I spend a long time on hold with Garmin only to have them tell me to talk to my avionics shop (which doesn’t often have an answer). Maybe @TrekLawler is around? The screen says “Disabled 10-NOV-22” but doesn’t say how or why.

[PeteMc]

You said "...It’s a feature I never used..." so did you keep the Chart Data current, or only the Nav Data up to date?

If the Chart Data is not current, I would expect the GTN to not show you the old chart.

 

[Niko182]

27 minutes ago, PeteMc said:

You said "...It’s a feature I never used..." so did you keep the Chart Data current, or only the Nav Data up to date?

If the Chart Data is not current, I would expect the GTN to not show you the old chart.

 

Different unit, but my G3X shows me my expired charts. I feel like a 750 should as well.

[PeytonM]

It does for a couple cycles, I think. 

[ilovecornfields]

11 hours ago, PeteMc said:

You said "...It’s a feature I never used..." so did you keep the Chart Data current, or only the Nav Data up to date?

If the Chart Data is not current, I would expect the GTN to not show you the old chart.

 

The charts are current. JDM updates everything and I double check. It just won’t display them.

[StevenL757]

Have your shop fully update the firmware/code on your 750, then after a restart, have them re-apply the JeppView unlock SD card and it should restore the Jepp chart functionality.