Jump to content

Recommended Posts

Posted

Just received this from Foreflight

Dear Customer:

Yesterday we released ForeFlight Mobile version 6.2 which includes support for our new Sync capability. Some customers are experiencing an app close (the app shuts down immediately after launch) after updating to 6.2. Within minutes of the issue being identified, we created a fix and immediately submitted that fix to Apple. Version 6.2.1 is currently under review by Apple and we expect the update to be released today.

If you have not yet updated to 6.2, we recommend that you wait until 6.2.1 becomes available.

For those of you that have already downloaded version 6.2, are experiencing the issue, and need to access ForeFlight immediately, the workaround is to delete and reinstall the app:

1. On the iPad/iPhone home screen, tap-and-hold the ForeFlight icon until it starts to wiggle

2. Tap the X in the top-left corner to delete

3. Open up the App Store and search for "ForeFlight"

4. Tap on "ForeFlight Mobile" and redownload the app

A delete/reinstall of the app will require you to re-download your charts and data, as well as re-enter your aircraft profile, user waypoints, and favorites settings.

A follow-up communication will be sent out once version 6.2.1 is available on the App Store.

Sincerely,

-Team ForeFlight

Posted

I updated this morning to both my iPhone and iPad. The iPhone worked fine, but the iPad did crash. So I did the re-install and then it worked fine. Lucikly I've got a pretty fast internet connection at home so even having to download all the charts again was not a big deal.

Posted

Got this one:

Dear Customer:

To follow up on our earlier email today, ForeFlight Mobile version 6.2.1 is now available on the App Store and resolves the app close issue.

Just in case you are seeing this email first, yesterday we released ForeFlight Mobile version 6.2 which includes support for our new Sync capability. Some customers experienced an app close issue (the app shuts down immediately after launch) after updating to 6.2.

We apologize for this happening and we appreciate your patience while we fixed it. We are on frequency to assist at team@foreflight.com if you have any questions or experience any further issues.

Sincerely,

-Team ForeFlight

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.