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Posted

I think they're already held in pretty high regard around here, but they really went out of their way for me today.

Partner wants to take the plane somewhere wednesday, today I noticed our tie downs went missing. Called LASAR at about 2 their time and asked if there was any way they could overnight a set, he said he was backed up on orders but he'd try. By 4 their time my box was on the way, already picked up. They really did me a solid.

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Posted
1 minute ago, peevee said:

I think they're already held in pretty high regard around here, but they really went out of their way for me today.

Partner wants to take the plane somewhere wednesday, today I noticed our tie downs went missing. Called LASAR at about 2 their time and asked if there was any way they could overnight a set, he said he was backed up on orders but he'd try. By 4 their time my box was on the way, already picked up. They really did me a solid.

I bought my first Mooney through Sherry (SIC?).  She was the broker for the seller and was awesome to work for.  Have used them for other stuff too with like experience.

Tom

Posted
3 minutes ago, Hank said:

In my own limited experience, stellar performance is LASAR's norm.

Based on what they dinged my card for, I'm not even sure he charged me for the parts. If he did it wasn't much.

Now, if I only knew where they went...

Posted

I did a full write up a year or so ago about them.  I flew in and had the steering horn overhauled on the spot.  Had an appointment set.  The tech was literally standing in front of the hangar as I taxied up with the jacks ready to put under the wings.  Probably the best customer service I have had anywhere.  

Tim

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