N201MKTurbo Posted March 31, 2014 Report Posted March 31, 2014 I recently needed to repair a leak in my right tank and needed to order tank sealant, access cover sealant and top coat. Aircraft Spruce's prices were quite high and didn't exactly have what I needed. I checked everybody on the web and Sky Geek's website showed they had everything I needed at a reasonable price and the web site indicated that everything was in stock and ready for immediate shipment. So I submitted my order at 11:00 AM Arizona time last Monday. By one o'clock I still didn't have an order confirmation or shipping information, so I called them up. They said everything would be shipped on Tuesday! I was a little put off, I expected it to be shipped right away. Tuesday came and I still didn't have any shipping info so I called again. They said they didn't have the sealant in stock and it would be drop shipped from their supplier! I asked why their web site said it was in stock and ready for immediate shipment if they didn't have it in stock? They didn't answer my question. I asked them when it would be shipped and they said they didn't know, but it usually takes the supplier two days to ship. On Thursday I still didn't have a tracking number and canceled the order. I will never do business with Sky Geek again! I looked around the web to find someone who sold the sealant for a reasonable price and found a company called Seal Pack. THIS IS THE BEST COMPANY EVER!!! I called them on the phone because their website wasn't working right. They sold me the exact sealant I needed for 1/2 the price that was on their website. The top coat that I needed was $110 for a pint at Aircraft Spruce, $47 at Sky geek and Seal Pack sold me two ounces for $8.00!. Everybody else was going to charge me a HAZMAT charge. They said they could ship it ground without a HAZMAT charge. Ten Minuets after Hanging up I had tracking number! The total cost was about 1/2 of what Sky Geek was charging and 1/4 of what Aircraft Spruce was charging. It arrived three days later and was extremely well packed. 3 Quote
DonMuncy Posted March 31, 2014 Report Posted March 31, 2014 I have heard that Sky Geek doesn't really stock anything. But I have no direct knowledge. Quote
Danb Posted March 31, 2014 Report Posted March 31, 2014 I had the same problem with them when I ordered my Tempest engine preservation system they had it in stock and after bugging them they told me it would be 30-45 days. I ended up getting it somewhere else, its seems like a trend. Quote
Cruiser Posted March 31, 2014 Report Posted March 31, 2014 Don't get me started on Pilot HQ ! I made two orders, the first was acknowledged but two days later I get an email wanting to know how I would like it shipped since the option I selected online was not available. (Why was it offered then?) you would ask. I picked a different shipping method and the parts arrived. Not a biggie, but still a small hassle. Second order got the same quick response but nothing else. After a few days I inquired and got a promptly reply with a tracking number and a comment about the problem was probably my spam filter stealing the notice. OK, maybe........ So I check the tracking number, it shows the package out for delivery. THREE DAYS AGO. I never received it. I check again, same thing. Now this is a shipping problem not the company BUT, their customer service SUCKS. I call them, they don't even know there is a problem. I get a promise to follow up with the shipper. No response, Another call, new person, no idea.. here we go again. Another promise, No response. AFTER ONE MONTH I finally got the company to send me another part. Two orders, two shipping issues. Absolutely NO customer service. Quote
PLN_FXR Posted March 31, 2014 Report Posted March 31, 2014 I looked around the web to find someone who sold the sealant for a reasonable price and found a company called Seal Pack. THIS IS THE BEST COMPANY EVER!!! Please feed us the website for Seal Pack ... I did a quick search and came up with a company in Hong Kong that does yogurt cups or something similar. Thank you! Quote
PLN_FXR Posted March 31, 2014 Report Posted March 31, 2014 I believe this is it? http://sealpakcoinc.com/ Quote
Sabremech Posted March 31, 2014 Report Posted March 31, 2014 I can understand why Sky Geek doesn't stock sealant but says they do as many others do the exact same thing. The sealant has an expiration date on it so why keep a bunch of stock that might not sell? If you order it from the manufacturer, you're less likely to have problems getting it in a timely fashion. David Quote
Guest Posted March 31, 2014 Report Posted March 31, 2014 We recently tried to order PRC sealant from Aviall, they could not be sure they could ship it to me from their warehouse in Dallas . We ended up ordering from SkyGeek who processed the order quickly. It arrived in a box from Aviall Dallas. Thanks for the heads up on Seal Pack, I'll check with them next time. Clarence Quote
laytonl Posted March 31, 2014 Report Posted March 31, 2014 I had the same experience with SkyGeek on the same product. I ended up with the expensive version from Spruce (about $25 including shipping). I emailed the president of SkyGeek about my experience and received a reply that he would follow up, but never did. Lee Quote
N601RX Posted March 31, 2014 Report Posted March 31, 2014 There was a defense contractor who used to sell it on ebay the week it expires for $20 for 5 tubes. It's been kept refrigerated and had full traceability from the day they recieved it. I keep some on hand for boat projects ect. I've used some on boats an other things that was 3 years old and couldn't tell the difference. Vans RV also keeps it in stock at a reasonable price. Quote
MooneyPTG Posted April 1, 2014 Report Posted April 1, 2014 Could you tell us what products your needed for your repair that you ordered from sealpak Thanks. I read the repair procedure that maxwell aviation does. Did you use a similar procedure. Your comments would be greatly appreciated! Quote
N201MKTurbo Posted April 1, 2014 Author Report Posted April 1, 2014 1 EA PR-1005L PRC-Desoto PR-1005L Buna-N-Slosh Coating - Pint - MIL-S-4383 1 EA PR 1428-B (CS-3330- Flamemaster CS 3330B2 Access Door Sealant - 6 oz SemKit 2 EA PR1422 B-1/2 (CS3204 B-1/2) Flamemaster CS 3204B1/2 Integral Fuel Tank Sealant - 6 oz Kit – Grey Quote
pinerunner Posted April 1, 2014 Report Posted April 1, 2014 Please follow up on this and tell us how it works out in the end. I found them a while back and was thinking about using them too. http://sealpakcoinc.com Quote
N201MKTurbo Posted April 9, 2014 Author Report Posted April 9, 2014 Guess what? I just got a shipment confirmation from SkyGeek! I told them to cancel the order. They said they did, but they didn't! I called SkyGeek and all they said is that I need to send it back after I receive it. I told them that I'm not doing anything. I filed a dispute with my credit card. This company (pardon my french) SUCKS! Quote
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