start with the simple stuff, go to 192.168.10.1 and check on the settings page, make sure that GPS is ticked ON.
as the GPS doesn't have ephemeris data the first lock can take quite some time, I'm sure you gave it plenty though?
edit:You asked on the second page I noticed, so I'll give more detail just to be safe. Open your ipad or whatever device you use, make sure the stratux is on and you're connected to the STRATUX wifi, not your home. Open the browser (safari if ipad) and type in 192.168.10.1 and it should load the settings page, along the left there should be a few "menus" click on something like settings, look that GPS is on. You'll have settings for the 1090 and 978 receivers, and also GPS.