Bennett Posted April 12, 2017 Report Posted April 12, 2017 are they on holiday? My airplane is there right now for an annual, and there was a full crew working when I flew her up there on Saturday. No reason for them to be closed today. Maybe they are too busy to answer the phone, but it is highly unusual for them not to answer the phone no matter how busy they are. The office staff are not involved with actually working on aircraft. Sent from my iPhone using Tapatalk
DrBill Posted April 12, 2017 Author Report Posted April 12, 2017 Thanks I'll try more.Sent from my iPod touch using Tapatalk
kortopates Posted April 12, 2017 Report Posted April 12, 2017 Dan has told me they have phone problems just like this in the past - months ago, so it surprising they continue to have them. But I am sure that's all it is. I'd suggest emailing when you can't get through.
DrBill Posted April 12, 2017 Author Report Posted April 12, 2017 I emailed yesterday, no response. luckily we found the parts at Cole in GA. Bill 1
Andy95W Posted April 13, 2017 Report Posted April 13, 2017 I talked to Dan in Parts this afternoon (Eastern Time).
RLCarter Posted April 13, 2017 Report Posted April 13, 2017 Chances are if the phone lines are inop, so is their internet service so they won't be able to access their email either
jdrake Posted April 13, 2017 Report Posted April 13, 2017 I spoke to them (parts) twice yesterday with no issue. He did mention that his online link to the factory was acting up but we were able to order parts.
DrBill Posted April 13, 2017 Author Report Posted April 13, 2017 funny as I sent email on Tuesday, nothing.... called Wednesday, got their computer switchboard, selected Dan and it rang and rang. IA called Joey Cole and got the parts (rebuild kit for flap pump). He will be reassembling it today and tomorrow. Bill
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