Thankfully he's not a member of the Mooney community - just a low life thief that enjoys stirring up controversy on on-line forums.
Not that AI is always correct on technical items, but on something as simple as this it's usually right on.
When googling "Is buying an item, using it and returning it ethical?" - here's what AI says:
Buying an item, using it, and returning it is generally considered unethical if done with the intent to use it once (like "wardrobing" or using a ladder for a single task) because it's essentially free rental and can be costly for retailers, but it's acceptable if the item is genuinely defective, doesn't fit, or wasn't as described, as that's within reasonable return policy use. The ethics hinge on your intention and the retailer's policy, but abusing liberal policies to treat items as single-use rentals is seen as exploiting the system, which can raise prices for others and harm businesses. [1, 2, 3, 4, 5, 6]
When it's generally unethical (Intentional abuse)
"Wardrobing": Buying an outfit for a single event, wearing it, and returning it.
Single-use tasks: Purchasing a tool, using it once (e.g., a ladder), and returning it.
Fraudulent returns: Returning items damaged by the consumer or returning used items as new. [4, 5, 6, 7]
When it's generally acceptable (Legitimate reasons)
Defective products: The item breaks or doesn't work as expected.
Poor fit/appearance: Clothes don't fit or look right after trying them on at home (not wearing out).
Changed mind: You genuinely decide you don't want or need it within the return period.
Explicit business models: If a store promotes "try-it-at-home" models where returns are expected. [1, 3, 4, 7, 8]
Why it's a moral issue
It's like theft: Intentionally using an item and returning it for a full refund is seen as borrowing for free, which is a form of theft.
Cost to businesses: Retailers incur costs from processing returns, which can lead to higher prices for all customers.
Abuse of policy: Liberal return policies exist for customer satisfaction, but widespread abuse undermines the system for everyone. [1, 2, 3, 4, 5, 8]
AI responses may include mistakes. [1] https://www.quora.com/Is-it-ethical-to-return-something-to-a-store-after-you-have-used-it [2] https://www.facebook.com/LasVegasParentZone/posts/whats-your-thoughts-with-people-using-return-policies-for-when-items-are-just-us/1265986425159594/ [3] https://www.quora.com/Is-buying-something-using-it-for-a-few-days-and-then-returning-it-immoral [4] https://www.quora.com/Is-it-unethical-to-buy-clothing-electronics-with-the-intention-of-returning-it-later-1 [5] https://www.sciencedirect.com/science/article/abs/pii/S0969698921003453 [6] https://money.usnews.com/money/personal-finance/family-finance/articles/what-is-viral-wardrobing-and-why-shouldnt-you-practice-it [7] https://www.reddit.com/r/AskReddit/comments/1hv7ek/reddit_is_it_morally_okay_to_buy_something_from/ [8] https://www.nytimes.com/2024/10/25/magazine/return-policy-ethics.html
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Since the person we’re referring to is amoral - he won't have the moral capacity to understand this and will continue to dispute it.