Seth Posted August 11, 2018 Report Share Posted August 11, 2018 (edited) So at Oshkosh while renewing my Jeppeson database for my Garmin 430W (when you renew then you get credit for what you have remaining on your account, you renew, and you get a free two cycles plus the Oshkosh pricing - I think it was additionally $25 less but I'd have to check). However, I brought up the fact that I was about to go into annual (and my buddy who I was with was about to go drop off his airplane for a tank reseal AND annual) thus we were not going to end up using a cycle or two. The customer representative stated for us to call in, explain the situation, and we would get a cycle credited back to our respective accounts. It's not advertised, but if you call in and explain that you can't use your cycle update, almost universally they simply credit you an extra cycle. GREAT to know for bad weather, family situations, airplane down for maintenance, health, you name it . . . figured you all could benefit. I was VERY impressed with Jeppeson at Oshkosh. -Seth Edited August 11, 2018 by Seth 2 1 Quote Link to comment Share on other sites More sharing options...
MIm20c Posted August 11, 2018 Report Share Posted August 11, 2018 I have used this method (after the fact) for both Jeppesen and Garmin. Both companies were very accommodating... 1 Quote Link to comment Share on other sites More sharing options...
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