Kudo's to JPI

[FlyingAggie]

A few weeks ago during climb out on a instrument training flight,  the #2 EGT on the JPI 700 was going crazy.  It was "bouncing" from a nomiinal 1300 deg F to full scale (2000 degF) about three or four times per second.   Although the engine was operating smoothly and the #2 CHT were their normal 360 degF, we returned to the airport as a precaution.  The readings were rock steady during a full power run up on the ground.  I was pretty sure it was a bad probe or faulty wiring and not a stucstiking valve.  My instructor agreed and we flew the lesson with out problem,  although it was distracting to see the #2 EGT bouncing up to the limit.

A fellow 231 owner and buddy of mine had bought an EGT probe from Spruce for $97 and suggested I try to buy one while at  Sun n Fun.  I visited the JPI booth and asked if they had a probe that I could buy.  The fellow at the booth handed me a new EGT probe and told me it was FREE when I tried to pay for it.  I was amazed. 

The JPI in 2MB was installed in 1994 and well out of warranty for decades.  I installed the new probe during my owner assisted annual and was very pleased to see the #2 EGT readings were rock stable tonight when I flew the a/c on the first post annual flight.

I had heard bad things about JPI's customer support, but I was truly impressed of how they treated me and will probably upgrade the JPI 700 to a new JPI 830C.

[fantom]

Mega ditto....JPI is excellent and very receptive to reasonable requests in my experience. IIRC, some bad mouthing occurred when several vocal (non) customers expected JPI to give their propriety software away for nothing.