mooniac58

I don't follow. Is there multiple instances of this topic or something?

It looks like this forum software stores the billing address and phone number related to the PayPal transaction. No other data is stored on this end.

We don't save much of the personal information on our end - just email, name and address. The rest of the sensitive stuff is saved by PayPal.

Just an update for everyone - it looks like after a few days of working with my hosting company they FINALLY a) admitted this was a problem with their top level DNS servers and b) they managed to fix the issues. I am not sure what exactly was wrong but it was something with the SOA (start of authority) DNS records for the domain and something that is outside of my control. So users that were not able to access the site with certain ISPs (Verizon and CenturyLink are ones I am aware of) should now be able to find our site again. This also fixed the email delivery issues we were having with Yahoo (and their subsidiaries like AOL and SBCGlobal) and Apple as far as I can tell looking at logs over the past 12 hours the emails seem to be going through now. If you do have any issues I would appreciate you letting me know by shooting me a message here at @mooniac58 Thank you for your patience! Craig

Just an update for everyone - it looks like after a few days of working with my hosting company they FINALLY a) admitted this was a problem with their top level DNS servers and b) they managed to fix the issues. I am not sure what exactly was wrong but it was something with the SOA (start of authority) DNS records for the domain and something that is outside of my control. So users that were not able to access the site with certain ISPs (Verizon and CenturyLink are ones I am aware of) should now be able to find our site again. This also fixed the email delivery issues we were having with Yahoo (and their subsidiaries like AOL and SBCGlobal) and Apple as far as I can tell looking at logs over the past 12 hours the emails seem to be going through now. If you do have any issues I would appreciate you letting me know by shooting me a message here at @mooniac58 Thank you for your patience! Craig

Sorry, that is not something the forum software supports...

I am still working on the email issues. Unfortunately, it looks as though the SendGrid support team member helping me is off for the weekend so I won't get updates until Monday. Note that I believe the email issues are separate from the general DNS issues being seen by certain users. I was hearing about the general DNS issues over a week ago and the email issues started only when I tried to get our mail delivered to Yahoo/AOL accounts. Hopefully the email stuff will be working correctly next week and I am not sure where to start on the general DNS issues as so much of that is out of my control and all tests on the domains DNS come back solid, even from dozens of locations around the globe.

It could take a little while DNS changes can take some time to propagate depending on the caching settings on the various DNS servers out there.

I made changes to the DNS server related to emails yesterday as part of trying to fix the ongoing problem of Yahoo/AOL/SBCGlobal blocking all of our emails. I made the changes as advised by SendGrid (who we use to send emails) and it seems that it did some weird things to the URLs in the messages that linked back to Mooneyspace. I have taken these records back out now so I hope it will fix things in this regard. Still not sure why Yahoo and company won't accept our emails when everyone else seems to just fine...

Also worth noting that it could just be a DNS issue and whichever DNS service you are using (most likely the one from your ISP) is for whatever reason not resolving our domain to the proper IP address. Another command prompt test or this would be: nslookup mooneyspace.com (it should return 190.92.188.98) If it does not work one solution would be to update your DNS settings in your network configuration to instead of getting it automatically from your ISP to instead use Google's open DNS servers which are 8.8.8.8 and 8.8.4.4 - I have done this on a few occasions to fix DNS issues.

I got there in a similar time: 1 6 ms 4 ms 5 ms 192.168.4.1 2 15 ms 23 ms 12 ms 100.92.207.66 3 16 ms 16 ms 15 ms po-304-321-rur01.santafe.nm.albuq.comcast.net [96.216.21.177] 4 16 ms 16 ms 14 ms po-100-xar01.santafe.nm.albuq.comcast.net [162.151.13.129] 5 16 ms 17 ms 16 ms be-3-arsc1.albuquerque.nm.albuq.comcast.net [96.108.43.109] 6 26 ms 25 ms * be-36831-cs03.champa.co.ibone.comcast.net [96.110.44.25] 7 30 ms 31 ms * be-3311-pe11.910fifteenth.co.ibone.comcast.net [96.110.33.122] 8 * * * Request timed out. 9 25 ms 27 ms 25 ms den-bb2-link.ip.twelve99.net [62.115.137.152] 10 48 ms 49 ms 47 ms kanc-bb2-link.ip.twelve99.net [62.115.137.115] 11 44 ms 47 ms 43 ms 62.115.139.189 12 64 ms 71 ms 64 ms phx-b6-link.ip.twelve99.net [62.115.125.55] 13 66 ms 66 ms 69 ms phx-b9-link.ip.twelve99.net [62.115.137.121] 14 64 ms 65 ms 63 ms a2hosting-ic-369258.ip.twelve99-cust.net [213.248.73.249] 15 66 ms 68 ms 65 ms e1-2.AZ1-C1-2.503.1.1.0-18.a2webhosting.com [190.92.146.5] 16 * * * Request timed out. 17 68 ms 68 ms 64 ms server.mooneyspace.com [190.92.188.98]

That is odd. We are not blocking anything like that. Are you good at using a command prompt if you have a Windows system? If so you could run a tracert command to see where you are being blocked along the way...

My baby! So many great memories in that bird.

Another one that paid the $2 fee to validate and spam. Who would have thought...

Yeah the real infestation happened over a few days in early August - then it was hundreds of topics being posted in just a few hours. Prior to that we had them here and there but nothing like that. Crazy thing is today I had a spammer register, pay the $2 fee for instant validation and then immediately make a bunch of spam posts. I'm expecting them to file for some kind of refund/chargeback through PayPal now. Hopefully that will not become the new problem...