June 12, 2019
CONGRATULATIONS!
You are one of the first in line to receive your new MAX upgrade. We are pleased to let you know we have submitted TSO paperwork to the FAA this week and expect certification by June 30. Please contact your dealer to schedule your unit removal and return to our Albuquerque facility. Your dealer will include the RMA paperwork provided at the time of your order. Based on this certification schedule we will be ready to receive units for your upgrade by July 8, 2019. Once we receive your unit, expected turnaround time will be 7-10 days. If the certification date changes, you will be notified by June 20 with an alternate date we will be ready to receive the units. We have also communicated with your dealer regarding upgrade status.
Depending upon the condition of your current unit, we may be assigning a unit with a different serial number. If you require your original unit returned, please let us know by emailing our customer support manager,
As a reminder, the upgrade is compatible with the EFD1000 Pro PFD and 500/1000 MFDs. It is not compatible with our Pilot or VFR display systems.
Please ask your dealer to ship your display to our Albuquerque manufacturing facility:
Aspen Avionics
5001 Indian School Road, NE, Suite 100
Albuquerque, NM 87110
Thank you for your business, and we hope you will enjoy many more years of efficient use with your new MAX upgrade.
Sincerely,
Aspen Avionics