Quote: mooneym20d
Here's my recent experience.
I brought my 1971 M20E into Flight Level Aviation (An authorized Mooney Service center) located at KOWD, Norwood, MA. I had a left tank leak. I told them I was quoted between $8000 - $10000 to completely strip and reseal both tanks. I was clear that any price above this would be unacceptable and I would be going to AirMods and Repair in NJ. I also elected to do only the leaky tank and asked that the price be between $4000 - $5000. The manager assured me that the tank would be done professionally and in a timely manner and at the cost we discussed. He said he had a "tank guy" in house. I dropped the plane off at the specified time and went to check on the status four days later. Nothing had been done. I was clearly upset and the manager was unsympathetic to my concerns, but, he assured me it would get done. I also had some work done on the cowl flaps (they wouldn't stay closed) and a vaccum gage problem.
After two weeks, I figured they should've be done by then. Not even close. The strip job was "impossible" to them. They discovered some surface corrosion in the tank and the sealant was not coming off. I became concerned because I spoke with AirMods and Wilmar and they said, "If done right, the longest it should take to strip one tank is 5 days." I used this as a benchmark to check their work. I also mentioned the quote and he assured me it would not come in over budget.
Long story, short - I got screwed! After a month, I picked up the plane, but they didn't have a bill ready for me. I was suspicious. When I got the bill, It was $9800. I was shocked.
The amount of sealant in the tank was double the amount necessary and sloppy. It was splattered everywhere. They broke a push to talk switch, didn't install my pull ring for the fuel selector drain, the cowl flaps were worse (needed re-rigging, not a new spring and washers as they had said), didn't install interior panels correctly. And, for the icing on the cake, the sump drain had been sealed so I couldn't sample fuel from the tank they sealed.
I paid the $7500 thus far. I will not pay them more. I would stay away from this shop.