jetdriven Posted December 24, 2020 Report Share Posted December 24, 2020 (edited) there are very few shops like this. I convinced my PA30 turbo twin comanche client to convert his Slick mag airplane to a hybrid Bendix S21 / Electroair setup. Man its nice. About 20 hours after the work, the left engine, left mag wont shut off with the switch. It has a special capacitor that is very easily overtorqued, which breaks it, and renders the P-lead ground inoperable. (much like the Rochester CHT probe for factory Mooney gauges). I advised the client to take the top cover off the mag and see if the P-lead wire is broken or disconnected from the tab inside. He took those directions wrong and took out the screws that separate both halves of the mag. gears showing. its screwed. I called Aircraft Magneto Service, who sold us the overhauled mags, and spoke with Cliff, who Ive called before, and knows mags like he knows his own birthday. He said "send it in". I replied my client wants to fly soon, and can I put it back together.. He said I'll pay the freight.....send it in. Dont F with it, we will do it right. Anyways, 48hr later, we have a tracking number, and an invoice. It comes tomorrow early AM. On the invoice they have 100$ for repair of bendix magneto, $125.24 for a new capacitor, and 96$ for overnight freight back to MD. (plus the 90$ overnight freight there). so a sum total of $322.19. And a final line at the bottom. "warranty". -$322.19. they ate the whole cost of this, and im certain its my fault. So, when you need a magneto fixed, and fixed right, and stood behind. Call Aircraft Magneto Service. Edited December 24, 2020 by jetdriven 6 1 Quote Link to comment Share on other sites More sharing options...
Guest Posted December 24, 2020 Report Share Posted December 24, 2020 They are great people to deal with, I’ve had a similar experience with their warranty policy. I just wish they were on this side of the border. Clarence Quote Link to comment Share on other sites More sharing options...
carusoam Posted December 24, 2020 Report Share Posted December 24, 2020 Great pirep for aircraft magneto service! Thanks Byron and Clarence! Best regards, -a- Quote Link to comment Share on other sites More sharing options...
PT20J Posted December 24, 2020 Report Share Posted December 24, 2020 Everyone I know here on the west coast sends their mags to Cliff Orcutt at Aircraft Magneto. He does great work and stands by his customers. He quit doing the dual mags though when some parts got hard to get. Skip 1 Quote Link to comment Share on other sites More sharing options...
MikeOH Posted December 24, 2020 Report Share Posted December 24, 2020 There's also Aero Accessories out of Van Nuys, CA for everyone I know on the west coast Very happy with their overhaul of my mags: price, turn-around, and no problems! 1 Quote Link to comment Share on other sites More sharing options...
kpaul Posted December 24, 2020 Report Share Posted December 24, 2020 12 hours ago, MikeOH said: Van Nuys, CA Ah, but there is no sales tax in the greatest state, Montana. 1 Quote Link to comment Share on other sites More sharing options...
mike_elliott Posted December 24, 2020 Report Share Posted December 24, 2020 14 hours ago, M20Doc said: They are great people to deal with, I’ve had a similar experience with their warranty policy. I just wish they were on this side of the border. Clarence I have also used them and been very pleased with quality, turnaround. Not the closest shop for sure, but closer than when they were in Washington Quote Link to comment Share on other sites More sharing options...
Guest Posted December 24, 2020 Report Share Posted December 24, 2020 5 hours ago, kpaul said: Ah, but there is no sales tax in the greatest state, Montana. A fact of life here, 13% on everything. Clarence Quote Link to comment Share on other sites More sharing options...
bmcconnaha Posted December 24, 2020 Report Share Posted December 24, 2020 Another happy customer of the mag shop in Missoula. The cirrus service center in Kalispell broke an ignition lead on my Sr22 (when I was flying the dark side and they thought it was the mag. Cliff stepped up and offered to help, and it was fast. I eventually traced the issue to bad ignition lead, and not the mag. That was after I finished installing the cowl they forgot to install the right way. Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
tmo Posted December 25, 2020 Report Share Posted December 25, 2020 14 hours ago, M20Doc said: A fact of life here, 13% on everything. VAT (which I guess is the closest equivalent of a sales tax) in Poland is 23%... 19% in Germany, I think. @jetdriven - I like the new logo. 1 Quote Link to comment Share on other sites More sharing options...
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