Jeev

TruTrak Autopilot Pre Order's / Status Update

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On 8/13/2019 at 7:18 PM, carusoam said:

Welcome aboard Steve...

It is great to have a BK guy here.

Best regards,

-a-

Yes, but someone ought to lock his account out of all the threads ranting about BK!

Except he won’t have access to anything.

EDIT: This was sarcasm and meant to be funny.  Welcome aboard!  More info/options is always better!

Edited by Ragsf15e

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Terribly said. I have not even read the post in question, but all have a right to speak their mind IMHO. Frankly, I find it disheartening for a "BK" guy to attempt to censor.

BR

 

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To be a modern day BK guy... may require having some thick skin...

True of any sales position on the planet.

The really skilled tech guys probably have to develop the thick skin... that can take some time...

Really skilled tech guys, have thick skin, and you can’t tell from the outside... :)

Be extra nice to the tech guys... they have answers to many of our questions... and aren’t forced to hang around here...

Best regards,

-a-

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On 8/13/2019 at 6:49 PM, PearceBK said:

Who have you tried to reach out too? 

The goal is business as usual for TT and help them on there way with getting certs out the door. We know at this point their backlog is just growing, so we're going to try and help push through that backlog as well. 

PM me if you need anything, and I'll work to get it addressed. 

Cheers, 

Steve Pearce

BendixKing

Thanks Steve!  I sincerely hope that the TT purchase helps all concerned.  I have gotten so frustrated waiting for the certification that I sometimes lose it and write things out of frustration.  

I spent most of my career in the automation software world where keeping customers frequently updated about product availability was an ongoing challenge due to rapid development.  I learned from that how extremely important it is to keep people informed of ALL news both good and bad.  If a delay occurs, tell the customer right away and try to be as realistic and truthful as possible.  Keeping everyone updated whether the news is good or bad earns customer loyalty.

Ny $0.02,

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And use the Murphy's law for time estimation.  Divide the number by two and increase the units by one.  So if you expect certification to be done in 4 weeks, plan on it really taking 2 months.  Six months becomes 3 years, etc.

I think it is always better to under promise and over deliver than the other way around.

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13 minutes ago, Bob - S50 said:

And use the Murphy's law for time estimation.  Divide the number by two and increase the units by one.  So if you expect certification to be done in 4 weeks, plan on it really taking 2 months.  Six months becomes 3 years, etc.

I think it is always better to under promise and over deliver than the other way around.

Absolutely!!!

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10 hours ago, carusoam said:

To be a modern day BK guy... may require having some thick skin...

True of any sales position on the planet.

The really skilled tech guys probably have to develop the thick skin... that can take some time...

Really skilled tech guys, have thick skin, and you can’t tell from the outside... :)

Be extra nice to the tech guys... they have answers to many of our questions... and aren’t forced to hang around here...

Best regards,

-a-

BK was one time at the top of avionics sector... perhaps they can reach that pinnacle again... I’m hearing some good things about their navigation avionics etc lately. I like the notion of great alternative choices. Rock on Bendix King!

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4 hours ago, Sandman993 said:

BK was one time at the top of avionics sector... perhaps they can reach that pinnacle again... I’m hearing some good things about their navigation avionics etc lately. I like the notion of great alternative choices. Rock on Bendix King!

We're working towards that top spot, so I appreciate the support. If you need a thick skin anywhere, it on Beechtalk. 

My goal of being here is to listen and help people with support issues, and work with everyone to get better feedback on our products so we can innovate to create better products that serve the right airframes. 

Cheers, 

Steve

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5 minutes ago, PearceBK said:

We're working towards that top spot, so I appreciate the support. If you need a thick skin anywhere, it on Beechtalk. 

My goal of being here is to listen and help people with support issues, and work with everyone to get better feedback on our products so we can innovate to create better products that serve the right airframes. 

Cheers, 

Steve

Might be worth dropping the price on certain repair items, like replacement screens for 155/165’s or servo parts for your AP’s, to gain a massive amount of good will and positive outlook going forward. 

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32 minutes ago, MIm20c said:

Might be worth dropping the price on certain repair items, like replacement screens for 155/165’s or servo parts for your AP’s, to gain a massive amount of good will and positive outlook going forward. 

Yep.  That's why we decided to not fix our KFC200.  Our pitch servo quit and it was going to cost $4000 to get it fixed.  Keeping in mind we also had a roll servo, trim servo, KI256, KI525A, KG102 and flight computer that would also be expensive to repair we opted to scrap it all and spend close to $30,000 to replace it with dual G5's and a 4 servo GFC500 (to be installed in October).  More reliable, more capable, lighter weight, cheaper replacement parts.

Had we been assured that it would never cost more than $2000 to fix any of those items we might have stuck with the KFC200.  Might have even bought the KI300/KI310 if that price had been more reasonable.

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22 minutes ago, Bob - S50 said:

Yep.  That's why we decided to not fix our KFC200.  Our pitch servo quit and it was going to cost $4000 to get it fixed.  Keeping in mind we also had a roll servo, trim servo, KI256, KI525A, KG102 and flight computer that would also be expensive to repair we opted to scrap it all and spend close to $30,000 to replace it with dual G5's and a 4 servo GFC500 (to be installed in October).  More reliable, more capable, lighter weight, cheaper replacement parts.

Had we been assured that it would never cost more than $2000 to fix any of those items we might have stuck with the KFC200.  Might have even bought the KI300/KI310 if that price had been more reasonable.

And things like the $200 disconnect switch($20 at an electronic parts store) The $1100 trim switch(3 x $15 in parts I think).

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10 hours ago, MIm20c said:

Might be worth dropping the price on certain repair items, like replacement screens for 155/165’s or servo parts for your AP’s, to gain a massive amount of good will and positive outlook going forward. 

Might be worth getting the STC done on the short body Mooney's without raising the price. We have been promised them for almost 2 years.

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11 hours ago, Bob R said:

Might be worth getting the STC done on the short body Mooney's without raising the price. We have been promised them for almost 2 years.

I'm working to get you folks timing on when the Mooney's are going to be certified, but I can tell that the certified package will remain at $5100 including the STC. 

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2 hours ago, PearceBK said:

I'm working to get you folks timing on when the Mooney's are going to be certified, but I can tell that the certified package will remain at $5100 including the STC. 

That would be great and I truly hope we get a release date we can rely on.

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I would be absolutely beside myself if this AP were actually certified for my F.  Maxwell has done a great job putting together the plane and when I bought it a year ago I just assumed it would soon have an autopilot and I set money aside for it.  The only serious disappointment with the plane has been the lack of an AP.  Getting the TT installed would make it everything I expected.

Out of frustration I might have been unfair to TT.  I am all about giving a second chance to TT after their fresh start with King.  If King sets a date and meets the date at the expected price, I will be a promoter with the same energy level I used as a detractor.  I will be showing people my autopilot and promoting for you..

If King gives a date and delivers close to that date, I will be writing positive things about King.

Oh, and BTW, you come through on this Steve and Cliffy won’t be the only one offering a meal.  Put me on that list too!

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As Pierce noted the guys at TT have also confirmed that it will be $5000 retail plus the $100 STC.  Whenever they get the approval I will be paying for the STC ($100), the shipping ($50) and giving an additional $50 off making the total with STC, shipped in the CONUS $4,950.  If you would like to be on my pre order list please email your N number, model Mooney, name, address, phone and what controller you want, there is no money due till it is approved and we place your order.  Now all we need is an approval ;)

sanjeev@wolfaviationsales.com

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Status update time: 

We are finished with the initial installation design on the M20E, but are working to ensure model compatibility to capture as many of the M20 models as possible. Flight testing still needs to be completed and the paperwork needs to be drafted and sent to the FAA. The goal is to have everything done and the paperwork submitted to the FAA by the end of October. 

One thing to note is we will not be compatible with the wood wing Mooneys. 

I appreciate everyone's patience and I'll continue to provide updates on what's going on. 

Cheers, 

Steve

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4 minutes ago, PearceBK said:

Status update time: 

I appreciate everyone's patience and I'll continue to provide updates on what's going on. 

Cheers, 

Steve

Thanks for the update. I was told (at OSH) the paperwork for the aspen/g5 interface was already submitted. Can you confirm that this has been done?

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31 minutes ago, MIm20c said:

Thanks for the update. I was told (at OSH) the paperwork for the aspen/g5 interface was already submitted. Can you confirm that this has been done?

Yes, I can confirm that the Aspen/G5 interface paperwork has been submitted, and the software release is expected shortly. 

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 Hi Steve!

OK …… I will throw a thought or two in here..  (Background... I am a private pilot and aircraft owner, but retired from a lifetime in business (s) and consulting)

Your new product, the TT Vizion/AeroCruise, is a remarkably good piece of equipment. (I have been flying it for 17 months).... But not many realise how close it is to being a market killer...

BK has acquired an individual (Andrew) and an amazing team that surprised everybody.  It is not a reach to presume that there are about twice the number of TT autopilots being installed these days as ALL OTHER BRANDS combined. But I will assume that your corporate people know this ..

What is NOT considered often is how close it is to being an exceptional product..

TT have the Autotrim figured out... they know how, and the Vizion software and mechanicals are almost ready now..

IAS Select  is only a software change, everything else is already there..... (needs STC)

Operation below 700 feet only has to be tested and approved...

(These features were omitted for fast STC approval , a good corporate decision BTW)

The Aspen<>TT interface is considered the "sweet spot" combination by so many waiting...

Integration with the AeroVue touch would be another sweet combo... but the BK reputation will have to improve to get substantial market interest (your presence here will help a lot!)  (Supporting your dealers with manuals and parts again will be the biggest step to fixing this)

If  BKs expertise and investment can deal with these items... and add these features to the existing..  (!) (I would order ALL of these upgrades)  …...well, probably best to ramp up the production capacity first and get the backlog under control, but I see an amazing opportunity here..

So there it is, some information that I fully accept you may already have... but , in case you don't...  :)

I think this is an incredible corporate opportunity for BK <> TruTrak. Andrew lives and breathes autopilots and he is now on your team. Don't let your people mess this one up.... You guys could rip up this market…

FWIW...

N

Edited by Navi
Typo
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Easy question for Steve...

What made the wood wing Mooneys fall out of contention?

We have a few M20A owners around here that may want to know...

Best regards,

-a-

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21 hours ago, PearceBK said:

Status update time: 

We are finished with the initial installation design on the M20E, but are working to ensure model compatibility to capture as many of the M20 models as possible. Flight testing still needs to be completed and the paperwork needs to be drafted and sent to the FAA. The goal is to have everything done and the paperwork submitted to the FAA by the end of October. 

One thing to note is we will not be compatible with the wood wing Mooneys. 

I appreciate everyone's patience and I'll continue to provide updates on what's going on. 

Cheers, 

Steve

Pearce, thank you for the update! Is there a lead time on this?  

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