Andy Smith

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Andy Smith last won the day on January 14

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About Andy Smith

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  • Birthday 11/07/1982

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  1. All, I do not know the specifics of the fix. I do know that it was very specific to a point that we were able to isolate it. At the time of release we had about 10,000 hours running the SW without a failure (multiple units running 24 hours a day). I am sorry I do not have any more details.
  2. All, The software that addresses the infrequent but potential reset issue of Evolution MAX series displays was released late last week and is available through your local dealers. As mentioned in the Operator Advisory, if you have not experienced a reboot, the likelihood that you do is minimal. However, the software upgrade to 2.10.2 is considered MANDATORY and should be done before operating your aircraft outside the guidance of the issued Operator Advisory. If you have any questions please feel free to reach out to us or to your dealer directly. Thank you again for the patience through this all.
  3. All, The software that addresses the infrequent but potential reset issue of Evolution MAX series displays was released late last week and is available through your local dealers. As mentioned in the Operator Advisory, if you have not experienced a reboot, the likelihood that you do is minimal. However, the software upgrade to 2.10.2 is considered MANDATORY and should be done before operating your aircraft outside the guidance of the issued Operator Advisory. If you have any questions please feel free to reach out to us or to your dealer directly. Thank you again for the patience through this all.
  4. Yes, it would fit based on this picture. The ATT and DG are aligned with each other and both at 3-1/8" instruments. I do not see any reason why you would have a problem. The plastic overlay will have to be modified, but a straight edge, a steady hand and a soldering iron works extremely well in doing that.
  5. that flight sounds a bit rough! yes, a smoother day would bode best to play with the extra features the MAX now has. Let me know how things go and if you have any questions.
  6. I will be happy to send the request up the ladder for review. I personally, am not in position to make a commitment to a donation. Thank you for reaching out and certainly thank you for being a supporter from t he beginning.
  7. Your installer can go over what is best for you when it comes to an electric back up. We are generally seeing install hours around 40 to complete. This also depends on the familiarity the shop has with your aircraft, the interfaces, etc... every aircraft is just a little different. But this is a good "ballpark" number to work with.
  8. This is correct. When you add the MFD1000 w/external battery to the equation, you can eliminate all of the back up gauges and really clean up t he panel. The EA100 is only certified for interface to Century and King autopilots. We do have Navigation interface to the Nav Flight II & IV, B5 and B5C (I made a call to tech support to verify, as I mis-spoke on the earlier comment, since corrected).
  9. We do have interface capabilities for the Nav Flight II & IV as well as the B5 and B5C.What model do you have? For the installation, you will need to retain the Airspeed, Attitude, and Altimeter in the pilot's primary field of view.
  10. 1.) These are only available through a dealer, the price given is list price. 2.) The unlocks will be suppled to the dealer to do in the field. 3.) I can include the battery on an MFD1000 purchase. 4.) The MAX upgrade is linked to the S/N and Aircraft that it is registered to. The $500 advanced exchange fee is waived in this instance. Once you purchase the upgrade, yu will be put in the que for an exchange. Guys.... this is a crazy good deal!!
  11. As we all try and do our best to combat this unprecedented time in our history we at Aspen Avionics would like everyone to know that we stand with you all. Effective immediately the factory has made available a limited amount of Factory Newly Overhauled Legacy PFD/MFD 1000 Systems. Now is the time to take advantage of this incredible opportunity to upgrade into a glass panel or add additional screens. At $5,995 the package includes: Our award winning PFD or MFD System Synthetic Vision Enablement ADS-B Software Enablement for display of compatible 3rd party ADS-B “in” solution 1 Year Parts and Labor Factory Warranty $1,995 upgrade to MAX display within a year of installation Please reach out to me directly if you have any questions andy.smith@aspenavionics.com
  12. Good Evening all, Just a quick update on the MAX rebooting solution: We have submitted a resolution in regards to the isolated supply chain issues we identified to you a short while ago regarding the ProMAX to the FAA. We are now within the window of approval from the FAA which could take up to 30 days, but we are actively working to get that timeline expedited. Once approved, the change will be a simple field upgradable software change.
  13. With an E5 a back up attitude Gyro is not required to stay in the panel. The requirements are T/C, Airspeed and Altimeter. However if you desire to have an attitude in the panel it can be placed in the location of the T/C. Limitations are outlined in Section 4.4 of the installation manual. The Quattro would qualify along with many other electric solutions.
  14. Hi Andy, I understand you are with Aspen in sales or development.  I like the hardware of the Evolution Max pfd.  I'm having a couple dealers sway me to an alternative product saying that the factory or some issue in the sales and support.  Are you familiar with any issues?  One that was stated was 'an interface' needed for a King Air that the installer keeps getting broken promises of when it will come for a long time. Are there any products in the line which are not available immediately?   The gear the 2 installers echo they seem to like, when it works.  It's when you can't get it, or it has a glitch that the company has a reputation of "recently" not holding to their word or always doing what is best for the customer.   I like the product enough, I asked on the forum if anyone had any installation in the last 6 months or so.  I got a couple private messages that the Max upgrade program left them without a plane much longer than anticipated.  Wanted to hear more if possible.  Thank you

  15. As of right now this is all the information that I have: For those systems that are determined to be susceptible to a reset, Aspen will keep your dealer informed regarding progress and will correct the condition as quickly as possible.