@NJMacplease feel free to call me at 830-792-2936, or Kevin Kammer is our director of support at 830-792-2919. We apologize for your poor experience, but hopefully we can get it resolved quickly.
Yes, my friends; I am, too, a Mooney pilot. Physics don't change (at least not that I know of : )). There is passion here, and the support is appreciated. I remember when I was 4 or 5 years old, my dad said, "hey, this is special, it's a Mooney." That has stuck -- Fly fast, brothers and sisters.
Okay, thank you. We are working to update the phone service. I just called and got to a human instantly, but I do know we have had quite a few bad experiences.
I received your thoughts, Ben. We are working it with the developers. Not sure if/when your suggestion could be implemented, but we are working it. Thank you for all the great ideas!
Update on this thread:
Unfortunately, this newbie was editing a response to a user's post on this thread, and he accidentally deleted everything : ( I want to thank everyone for their input and thoughtful ideas. I received a great deal of very valuable information. Please feel free to continue posting in this new thread if you see anything you'd like to mention regarding the new Mooney.com.
Lance
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