I would like to hear your comments please. My C model Mooney needed a carburetor so the a&p ordered it from aircraft spruce. The old carburetor was removed and replaced with the rebuilt carburetor. We flew the aircraft and discovered it was defective. Got an RMA from aircraft spruce mailed it to them and waited, five weeks later many emails phone calls finally it was determined to be defective. Another rebuild carburetor was sent to the a@p and second install at a cost of $1000 now out $2000 spend on labor alone. Question is who should be responsible for the labor charges? The a@p had to do his work twice, not his fault . Air craft spruce says their policy is to replace the part only. The supplier to aircraft spruce same answer. My point is I don’t tell aircraft spruce where to buy or source their parts or repairs so, if the part is defective it is their responsibility to cover the part and the cost to remove and install the second time. Why in the world should the consumer be responsible for labor twice because they chose to send a defective part. You would think that these parts like carburetors are tested. After all it’s just an aircraft.
Just new at this been around for more than half a century and puzzled again. Thanks just venting. One thing for sure aircraft spruce will not get any more of my money and I’m passing the word. Thanks guys and gals
carmen